Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please visit our refund policy page for more information.
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number. if your tracking number is not working, please try using it on our tracking page instead: https://totpods.com/pages/tracking